!D Cloud & RFID handheld readers

Using !D Cloud in combination with RFID handheld readers is the perfect starting point to raise your in-store stock accuracy through weekly counts. Taking inventory fast, often and accurately enables you to gain an understanding of your actual stock.

Any empty shelves can be replenished and any causes of stock differences, through losses or administrative errors, can be identified and dealt with more quickly. All you need is RFID labels on the merchandise, an RFID handheld reader and a mobile device.

Uniquely scalable
!D Cloud is specifically developed for retail applications. As no in-store servers or expensive software integration with existing POS and ERP systems is required, you can start fast and benefit immediately. Start in one store and quickly roll out to hundreds: !D Cloud is uniquely scalable to accommodate the fastest implementation plan in the industry; weeks, not months or years.

Easy-to-use RFID handheld readers
!D Cloud works with different RFID handheld readers that are compatible with Bluetooth enabled mobile devices. The high performance RFID handheld readers are designed to read and write to RFID labels.

Nedap’s !D Hand is a fashionable, lightweight RFID handheld reader, especially designed for in-store RFID applications. Its high reading performance in combination with its intuitive design make it the ideal device for your store staff to work with.

  • Lightweight design
  • Single button operation
  • Bluetooth connectivity
  • 2D barcode scanner
  • Wireless charging

TSL’s 1128 RFID handheld reader is an easy-to-use RFID reader that offers maximum flexibility through its modular design and various mobile device mounting options.

  • Modular design
  • Single button operation
  • Bluetooth connectivity
  • 2D barcode scanner
  • Accessory mount for mobile devices


What are the key differences between RFID solutions using handheld readers and fixed RFID readers in terms of read accuracy, complexity and costs?

ID Cloud App iPod

Simple app for store employees

A store employee uses the !D Cloud app for all in-store processes like counting, tag programming and seeing what items need to be replenished from stock room to sales floor. When doing a count, the !D Cloud app provides a reference to the store employees how far they are with counting, and which items they are still expected to count.

Because the app is extremely easy to use, the required training for a store employee is minimal. This will make your RFID solution more scalable and reliable. It will work on day one and it will still work when new staff members take over in a year, or more.


The first question store employees always ask when they are introduced to RFID is “how can I be sure I counted everything?”.

We have embraced this feedback and use what we call ‘assisted counting’. With this feature the store employee can always see how far he or she is in the counting process, but also which items haven’t been counted yet. Combined with the audible and tactile feedback from the !D Hand, this gives confidence to store employees, resulting in accurate and speedy counts.

!D Cloud App | Assisted counting

Doing a count can be time consuming, especially when counting in a larger store. The support of team counting with multiple handhelds makes it easy to do a count in a large store. Each employee uses its own RFID handheld reader and mobile device to count a section of the store. When the counts are send to the !D Cloud server, the counts are combined and an overview of the complete store is available.

During the team count, the progress of all employees is combined and visible in the !D Cloud app as long as an internet connection is available.

!D Cloud App | Multiple handheld count

The difference list shows the discrepancy between what your ERP systems ‘thought’ there was in the store versus what actually is in the store.

Differences can be sorted and filtered and adjusted for approval, resulting in an approved difference list that is fed back to the ERP system.

Retailers nowadays are not limited to one country or region, but can be present all around the globe. Therefore, !D Cloud supports a large range of languages, and we can easily add more languages when required.

Knowing what is in your store is one thing, but knowing exactly what is in the stock room and what is on the sales floor opens up new opportunities.

Not only can store employees be guided with in-store replenishment, it is also possible to analyze which stores keep the most items in their stock room versus on the sales floor.

Using the count information from both the stock room and the sales floor, !D Cloud automatically derives a list of items that are not present on the sales floor, but are available in the stock room. By making this information available for store employees in the app, they can ensure high product availability for your customers.

Using smart algorithms, !D Cloud automatically generates this list – even without a planogram!

!D Cloud App | Not on shelf